Implementing AI-Powered Customer Service: How CIOs Can Enhance Customer Experience and Drive Business Growth

With customer expectations at an all-time high, organisations must leverage innovative technologies, such as artificial intelligence (AI), to deliver exceptional customer service. CIOs play a pivotal ...

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    William M Genovese

    William M Genovese CIO Advisory Partner at Kyndryl

    Productivity, Self Improvement, Leadership, Interview
    Rebecka Kilkenny

    REBECKA KILKENNY CIO at K2 Insurance Services

    Productivity, Self Improvement, Leadership, Interview
    Pete Carrara

    Pete Carrara Chief Information Officer at Black Knight

    Productivity, Self Improvement, Leadership, Interview
    Richard Hinton

    Richard Hinton Chief Information Officer at Natural History Museum

    Productivity, Self Improvement, Leadership, Interview
    The Importance of Adventure in Improving Leadership Skills

    As a leader, it's easy to become consumed by work and the day-to-day responsibilities that come with it. However, taking time to step away from the office and pursue adventure can have a profound impact on your leadership skills.

    leader, Productivity, Self Improvement, authentic leader, Technology Leadership, Adventure
    Julia Zhou

    Julia Zhou CIO at Community Behavioral Health

    Productivity, Self Improvement, Leadership, Interview
    Top priorities for a CIO in their first 100 days

    As a CIO, the first 100 days in a new role can be a critical time for setting the direction and priorities for the organisation's technology strategy. Here are some key areas that CIOs should focus on during their initial tenure:

    Leadership
    Alex Richards

    Alex Richards Chief Information & Digital Officer at Ibstock PLC

    Productivity, Self Improvement, Leadership, Interview
    Tech-Savvy Kids: The Pros and Cons of Growing Up in a Digital World

    Technology has become an integral part of our daily lives, and this is not just limited to business and our roles as technology leaders, but also includes the lives of our children. From smartphones and tablets to social media and video games, technology is shaping the way our children think, ...

    Self Improvement, problems, Wellness, Family Wellbeing, Technology